Legal
Privacy Policy
Your trust matters to us. This policy explains what information we collect, how we use it, and the choices you have.
What we collect
When you contact us or book a service, we collect the details you provide — such as your name, email, phone number and information about your pet. If you use our contact form, that message is delivered to us by email.
How we use it
We use your information only to respond to enquiries, arrange and provide care for your pet, and keep you updated about your booking. We do not sell your personal data.
How it's shared
Our contact form is delivered through a third-party form service, and email reaches us through our mail provider. These providers process your message solely to deliver it to us. We share information with others only where necessary to provide care or where required by law.
Cookies & analytics
We may use privacy-respecting analytics to understand how the site is used and improve it. You can control cookies through your browser settings.
Your rights
You can ask us what information we hold about you, correct it, or ask us to delete it. Contact us any time and we'll help.
Last updated: 2026. Questions? Email patilee@patilee.com.